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Free shipping & returns
Shipped same day
50% off on second pair
Hours Of Operation
MON–THU
11:00 A.M. – 6:00 P.M. EDT
FRI
10:00 A.M. – 3:00 P.M. EDT
Contact
Phone: (844) 554-8411 toll free
Fax: (888) 909-0270
E-mail:
info(at)express-glasses.com
Returns address
Express Glasses
POBOX 300440, BROOKLYN NY 11230

Terms of use

Welcome to ExpressGlasses.com

Express glasses is the fastest online provider for eyeglasses and related products. In order to provide the upmost efficiency, safety and satisfaction, we have established the following terms and conditions.

These terms and conditions include our returns policy, intellectual property policy, privacy policy and general terms of use. Before purchasing any item from our website, we require that you read and agree to these terms and conditions.

Please note that the terms of use can periodically change, therefore we recommend that you read them each time you use or purchase an item from our website. If you do not agree to the terms and conditions we cannot allow you to purchase any product or view on our site.

 

Your information:

If you wish to use this site you are agreeing to provide correct, accurate, complete and current information about yourself when creating an account login.

You agree to provide us with a valid prescription as provided by your eye care provider. You certify that all the information you enter into the site matches what is stated in your prescription form. We cannot accomplish your order unless you provide us with a valid prescription. Therefore, you hereby consent to our contacting your eye care provider or providing a copy of the original prescription to us, if necessary, to validate any necessary prescription related information.

 

Your conduct:

You agree to use the site for lawful purposes and are prohibited from posting inappropriate objectionable material of any kind.

You agree not to duplicate, copy, sell or exploit any portion of this site without explicit written permission to do so.

 

Product Description:

All description, dimensions and colors of our products have been listed as accurately as possible. Therefore, we do not guarantee that the descriptions are precisely accurate, current or error-free. It is also important to note that the colors you see in our products will depend on your monitor and on its accuracy. If you feel that the product you have ordered is not as described, you may return it to us with the full contents unused in accordance to the return policy.

 

Delivery:

When we have received your proper prescription and means of payment we will process the order immediately and ship it on the same business day (this excludes special lenses such as bifocal, transition, tinted etc.)

Once the package is shipped from an Express-Glasses facility, it is no longer in our responsibility. Delays in shipment are not the responsibility of the site, however, they will be handled with the carrier.

 

30-Day Policy:

We are confident that you will adore our products, therefore we have instituted a 30-day risk free, no questions asked and 100% guarantee policy!  .

As stated in our 30 Day 100% full credit back policy, if a customer is not satisfied with the product they ordered, we guarantee a full credit or exchange, or 50% money back.

Since all lenses are custom made for each customer if returned they cannot be reused on another frame therefore we cannot give a full refund.

Please note that the shipping cost will be deducted from the money you get back.

(Please read our return policy for further details).