Shipping and returns
Our website’s primary feature is rapidity. Orders ready and shipped same day! Express-Glasses.com has an exclusive feature regarding our shipping rates and rapidity.
99% of orders ready & ship same day.
For all orders over 50 USD we provide free shipping in the US! Visit our Discounts and Promotions page for more details.
EYEGLASSES - For standard lenses please note that the order must be placed before 1pm eastern time to ship out the same day. For progressive,bifocal and high astigmatism, it can take 2-3 additional days.
SUNGLASSES - Color tint, Photochromic and sunglasses can take an additional 1-2 days.
As stated in our 30 Day 100% full credit back policy, if a customer is not satisfied with the product they ordered, we guarantee a full credit, exchange or 50% money back.
Since all lenses are custom made for each customer if returned they cannot be reused on another frame therefore we cannot give a full refund.
Any discount or promotion has a unique return policy please check our Discounts and Promotions page for details.
Please note that shipping and handling costs will not be refunded.
Returns address: EXPRESS-GLASSES, POBOX 300440, BROOKLYN NY 11230